Privacy Policy

1. Introduction

Welcome to Heels vs Faces. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our desktop wrestling simulation application.

2. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Username and email address
• Profile information you choose to provide
• Communication preferences

Game Data

To provide the game experience, we collect:

• Game progress and achievements
• In-game choices and customizations
• User-generated content (e.g., custom wrestlers, companies, or storylines)
• Multiplayer interactions and messages
• Performance statistics and gameplay metrics

Technical Information

We automatically collect certain technical information:

• Device type and operating system
• Browser type and version
• IP address and location data (if permitted)
• Usage patterns and session information

Purchase Information

If you make optional purchases (such as DLC or marketplace items), payment information is processed by trusted third-party platforms (e.g., app stores, payment providers). We do not store your full payment details.

3. How We Use Your Information

We use your information to:

• Provide and maintain the game service
• Save your game progress and preferences
• Enable multiplayer features and social interactions
• Display and share user-generated content within the Service
• Process optional purchases and transactions
• Improve game performance and user experience
• Communicate updates, news, and support information
• Prevent fraud and ensure fair play
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:

• With your explicit consent
• For legal compliance or law enforcement requests
• To protect our rights, privacy, safety, or property
• With service providers who assist in operating our service (under strict confidentiality agreements)
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

If we become aware of a data breach that affects your personal data, we will take steps to notify you in accordance with applicable laws.

6. Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Game data, user-generated content, and progress are typically retained for the lifetime of your account unless you request deletion.

If you delete your account, we will remove your personal information and game data, except where retention is required for legal, security, or fraud-prevention purposes.

7. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your account and data
• Opt out of promotional communications
• Export your game data where technically feasible
• Object to certain processing activities

Depending on your region, you may also have additional rights under applicable privacy laws such as the GDPR (Europe) or CCPA (California).

To exercise these rights, please contact us at contact@heelsvsfaces.com.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your gaming experience, remember your preferences, and analyze site usage. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.

9. Children's Privacy

Our Service is intended for users aged 13 and older. If you are under 18, you may only use the Service with parental or guardian consent.

We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at contact@heelsvsfaces.com.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

11. Third-Party Services

Our game may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy in our application and updating the “last updated” date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: contact@heelsvsfaces.com